Ordering, Shipping & Returns
Shipping Policy
How fast will you ship my order and how long will it take to arrive?
We carry a large inventory and all items are ready to ship. For bulk orders, please allow 24-48 hours processing time. As we ship worldwide, estimated delivery time may vary.
USA: 7-12 Business Days Delivery (Possible delay in holiday season from Nov.to Jan.)
Canada: 9-14 Business Days Delivery
Rest of the world: 10-20 Business Days Delivery
For urgent orders, please select shipping upgrade during checkout and we can deliver your order within 2 business days.
Is the PRICE listed for one single item or whole pack of items?
We sell per pack and the price is for whole pack of items.
Please keep in mind that Quantity 1 always means 1 Pack.
Likewise, Quantity 2 = 2 Packs, Quantity 3 = 3 Packs...
What is your Return Policy?
We gladly accept returns. Just contact us at info@verycharms.com and ship items back within: 7 days of delivery
Conditions of return
Buyers will be responsible for return shipping cost. Refund will be made within 24 hours upon package received.
Damaged items
We are responsible for any broken / damaged item(s) during shipment. Please email us with your order number and the picture(s) of the damaged item(s) within 1 week of receipt.
Returned package
If your package returned to us due to unclaimed, incorrect address, etc, we will contact you to arrange reshipping. Buyers will be responsible for any shipping cost incurred.